Transport Support

At Care Avenue, we understand that getting from one place to another can be a challenge for people with disability. Our Transport Support services are here to make travel simple, safe, and accessible so that you can stay connected to your community, attend appointments, and enjoy greater independence.

We are a registered NDIS provider offering support under Assist Travel or Transport to help you access the services, places, and people that matter most.

[email protected]

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1800 840 234

our services

Types of Transport Support We Offer

Travel with a Support Worker

Transport to medical appointments
Attending community events or activities
Shopping, banking, or errands
Travel to work, education, or training

Travel Training

Learning how to use public transport
Reading timetables and planning routes
Building confidence and independence
Practising safe travel routines

Support for High Needs Transport

Accessible vehicle transport for participants with mobility aids
Personalised assistance for those with high physical or behavioural needs
Coordination with transport providers for consistent routines

Managing Your NDIS Transport Funding

Help with claiming regular transport allowance
Advice on how to get the most value from your budget
Support in setting up travel plans with registered or informal supports

An NDIS Worker at Care Avenue is teaching a child

Empowering Your Independence Through the NDIS

At Care Avenue, we partner with you to navigate your NDIS plan, connect you with the right supports, and help you achieve your personal goals with confidence and control.

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Why Transport Support Matters.

Reliable transport helps you stay involved in everyday life. Whether you are heading to school, work, therapy, social events, or medical appointments, our transport assistance gives you the freedom to get there comfortably and on time.

Transport support helps you:

Travel to and from appointments or activities
Access your community safely and confidently
Build independence with travel training
Get support from a worker during transport if needed
Use your NDIS transport funding efficiently

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An experienced NDIS Worker training a PWD child for travel

Our Step by Step Transport Support Process

1. Understanding Your Needs

We talk with you and your support team to understand how often and where you travel, and what type of help you need.

2. Personalised Travel Plan

Based on your needs, we create a support plan that includes transport with or without a support worker, travel training, or a mix of options.

3. Safe and Supported Travel

We provide transport using trained staff, registered vehicles, and personalised support so that you feel safe and confident.

4. Tracking and Reporting

We help you manage your NDIS funding and keep a clear record of your transport usage for audits or plan reviews.

Who Can Use Our Transport Services?

You may be eligible if:

You have transport funding in your NDIS plan

You are unable to use public transport without assistance

You need support to travel due to mobility, sensory, cognitive, or mental health reasons

You require a safe and supported travel option for appointments, social or essential activities

We support both adults and children, and offer flexible options for regular or occasional transport needs.

we provide world class service

Why Choose Care Avenue

NDIS Registered Provider (Assist Travel or Transport – 0108)
Safe, reliable, and friendly transport staff
Accessible vehicle options available
Support tailored to your schedule and preferences
Assistance with travel training for long term independence
Transparent billing and help with funding claims

★ ★ ★ ★ ★

The team at Care Avenue has been a true blessing for our family. Their support in teaching my daughter daily living skills has been invaluable. She has gained so much confidence and independence. We are so grateful for their patience and dedication.

Maryanne

Parramatta, NSW

10-06-2025

★ ★ ★ ★ ★

I always look forward to the day programs at Care Avenue. It's a chance to meet new people, learn new things, and have a great time in a supportive environment. The staff are fantastic and really make an effort to make every day fun and engaging.

David

Wollongong, NSW

15-06-2025

★ ★ ★ ★ ★

Navigating the NDIS was overwhelming until I found Care Avenue. My support coordinator has been a lifesaver, helping me to understand my plan and connect with the right services. I finally feel in control of my supports and my future.

Susan

Newcastle, NSW

08-06-2025

★ ★ ★ ★ ★

With the help of Care Avenue, I've been able to get out and about in my community like never before. I'm now part of a local gardening club and a book club. It has made such a positive impact on my life, and I feel more connected to my community than ever.

John

Central Coast, NSW

05-06-2025

★ ★ ★ ★ ★

Care Avenue's transport service is reliable, safe, and friendly. It has given me the freedom to get to my appointments and social events without any stress. The drivers are always so helpful and courteous.

Fatima

Blacktown, NSW

22-06-2025

★ ★ ★ ★ ★

Finding a safe and supportive place to live was a huge concern for me. The accommodation provided by Care Avenue has exceeded all my expectations. It's not just a house; it's a home. The staff are caring, and I feel part of a real community.

Michael

Penrith, NSW

17-06-2025